Privacy Policy
The use of this website is subject to the Privacy Policy mentioned below and respects the General Data Protection Regulation (GDPR), which regulates and ensures the legal processing of its users' personal data. Our Privacy Policy may change, so it is advisable to consult the respective terms each time you use it.
COMPANY IDENTIFICATION
This website and corresponding Privacy Policy are managed by Healtsy, Lda , headquartered at Rua do Salgueiral, n292D, 4835-101 Creixomil, Guimarães. By browsing our website you are consenting to the terms described in this Privacy Policy.
OUR PRINCIPLES
Respect for the customer's wishes
We respect the privacy and security of your personal data, which is why we ensure respect for the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences.
Good habits
Healtsy , Lda , as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.
Strict necessity
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.
COLLECTION AND PROCESSING OF PERSONAL DATA
Personal data collected and processed by Healtsy Lda are only those that you voluntarily, expressly and unequivocally place in the forms on this website.
The personal data collected are: name, gender, date of birth, email, cell phone, address, NIF.
PURPOSE OF PROCESSING PERSONAL DATA
Your personal data is collected and processed by Healtsy , Lda only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management. client.
Healtsy , Lda always seeks to maintain the relationship with its customers and provide them with the appropriate benefits , information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with them. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
- when you make a purchase on this website, we collect your personal data (e.g. email address, delivery address, credit card number and telephone number) in the purchase form, solely for the purposes of sale, separation and transport of the products ordered by you;
- when you request Customer Support assistance we collect your personal data (e.g. first and last name, email address) solely for the purpose of providing you with the Customer Support services of the healtsy.com online store that are relevant to this website and to provide you with the assistance you have requested;
- when you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;
- when you subscribe to the newsletter, we collect your email in order to offer you this service;
- when you browse our website, we collect Cookies. Depending on how you manage Cookies on our website and your interaction with us, we use some information collected by Cookies to ensure proper functioning of the website, highlighting the appropriate display of content, remembering your cart, remembering your registration, adapting the resolution of your screen, to improve our offers, among others. This information includes registration data, location data, the duration of your session, the products you selected, your equipment, your browser and your IP address. You can manage consents regarding Cookies in your Customer Area on our website;
- when you browse our website and subsequently visit platforms where there is an advertising format (social networks, Google and other partners of these networks) you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.
When we collect data, we indicate mandatory fields with asterisks, when the data in question is necessary to:
Enter into our contract with you (for example for the supply of products you purchased on our websites/apps)
Provide you with the service you requested (for example by providing you with a newsletter); Respect legal requirements (e.g. invoicing).
Your personal data may be communicated to Healtsy , Lda service providers for the purpose of providing services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.
CONSENT
Respect for the customer's wishes is one of Healtsy , Lda's main concerns with regard to the processing of their personal data. Therefore, you will be asked for explicit and unambiguous consent for all data processing that is not strictly necessary for the completion of the purpose in question, such as the provision of services and shipping of purchased goods.
YOUR RIGHTS
To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: info@healtsy.com.
If you wish to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data by sending an email to info@healtsy.com.
SECURITY
Healtsy , Lda uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities that process your personal data for us do the same.
However, Healtsy , Lda cannot guarantee that the security measures adopted to protect this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer is equipped with software devices that protect it when transmitting and receiving data (such as updated antivirus systems), and that your browser takes appropriate measures to guarantee security when transmitting data (such as firewall and anti-spam filters ).
RETENTION AND PROCESSING PERIOD
Your data will be kept by Healtsy , Lda for the purposes described here for as long as necessary for the aforementioned purposes, except if the personal data in question is necessary to prove compliance with obligations, until the limitation period for corresponding rights has elapsed, or if there is a longer data retention period imposed by law.
When your personal data is no longer required, it will be removed from our systems and records or kept anonymous so that you cannot be identified from them.
LEGISLATION
The processing of personal data by HEALTSY, LDA will be carried out in accordance with current Portuguese Law. Contracts for the purchase and sale of products through this website are regulated by Portuguese Law.
NOTICES, MODIFICATIONS AND CANCELLATION OF SERVICES
HEALTSY, LDA may change or update all or parts of this Privacy Policy at any time, even if not required by applicable legislation and regulations. All changes and updates will take effect upon their publication on this part of the website. Therefore, you should regularly access this section of the website in order to see the updated version of our Privacy Policy.
INTELLECTUAL PROPERTY RIGHTS
All content on this website is the exclusive property of HEALTSY, LDA: texts, images, or any other type of information that does not come from third parties. Therefore, they are protected by the Copyright Code. HEALTSY, LDA reserves the right, at any time, to make changes to these contents, having no obligation to make any prior communication to users.
THIRD PARTY CONTENT
This Website may contain links to third party websites (linked websites). The linked websites are not under the control of LOJA DA FARMÁCIA, and HEALTSY, LDA is not responsible for the content of any linked website.